Hardware and software maintenance services for IBM midrange and INTEL based PC server platforms, including peripheral items such as desktops, networking equipment and printers
Several service levels are available to suit differing requirements and levels of criticality. Hardware and Software Maintenance service levels range from next business day site visits to 24 x 7 x 365 support, with a guaranteed fix. Covenco offers guaranteed fix times where manufacturers do not, giving you valuable peace of mind. All hardware maintenance contracts include parts and labour.
The following platforms are supported:
IBM System i (AS400/iSeries)
IBM System p (RS6000/pSeries)
IBM SAN Storage
IBM/HP/DEL – tape drive technologies from single slot tape drives through to tape libraries