Covenco Enviro-Watch

Whether you need to monitor your IT environment such as temperature, humidity and water ingress with network attached monitoring devices or need to measure power metrics like amps, kilowatts and volts with intelligent power strips, COVENCO ENVIRO-Watch is a bespoke solution like no other.

Whether you need to monitor your IT environment such as temperature, humidity and water ingress with network attached monitoring devices or need to measure power metrics like amps, kilowatts and volts with intelligent power strips, COVENCO ENVIRO-Watch is a bespoke solution like no other. Developed upon our award winning ‘Most Innovative Solution’ at the industry leading CIR Business Continuity Awards, we monitor any network-attached equipment. That’s why the majority of our customers have added their UPS, generators, AC units and more. And for those disparate systems that are not network attached, like fire suppressant, water detection and building management systems; we can interface with those too, providing an outstanding joined-up end user experience. Alerts are sent in real-time and follow Spook’s 3-tier communications process.

It’s our job to let you know of a problem before it escalates to a disaster. COVENCO ENVIRO-Watch customers focus on their day jobs and sleep easier knowing that their critical IT infrastructure is being monitored 24/7.

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Auto E-Mail

Emails are broadcast to all relevant on-call staff and contains:

  • Alarm description, real-time reading (date/time) and sensor location.
  • Trend data from the last 10 recorded values to illustrate easy trend analysis.
  • A list of all staff members to whom the email was broadcast to.

When the alarm is acknowledged an email is sent to the on-call staff confirming matters and lets them know which team member is working on the matter. By acknowledging the alarm, the escalation procedure is ceased.

2-Way SMS

An SMS is broadcast to all on-call staff. SMS messages contain:

  • Alarm description, real-time reading (date/time) and sensor location.
  • A request to reply “OK” to acknowledge the alarm.

If the SMS is replied to an update email is sent to the on-call staff confirming matters and the alarm procedure is ceased.

Example Voice Push Recording:

‘Please listen carefully to this message. You have a Spook Generator Alarm in the London Server Room. Please press 1 to acknowledge the alarm and log onto your COVENCO ENVIRO-Watch service for more information.

2-Way Voice Push

Voice Push is a pre-recorded message that can be delivered simultaneously to your team via a telephone land-line or mobile phone or both. The voice push message will clearly explain the nature of alert. By pressing reply, you and your team can easily acknowledge the alarm from your handset. This ceases the alarm escalation process and informs your previous team members of your involvement.