PinPoint BlackBerry Emergency Response and Co-ordination

In a crisis situation, you and your colleagues need to have every piece of critical contact and process information to hand, regardless of whether your main computer servers are operational or not.

PINpoint is a corporate application that facilitates cooperation and coordination, by ensuring that BlackBerry users always have up-to-date information stored on their handhelds, including critical documents and contact lists.

Following a defined schedule, PINpoint automatically collects the most up-to-date documents and contact information from internal or external systems, and pushes them to the BlackBerry devices you designate. Pushed information is automatically stored in your BlackBerrys' cache memory, thus ensuring that it will be available when your users need it, even if your systems are down or unreachable.

For BlackBerry users, PINpoint provides additional, BES-specific information not normally found in the BlackBerry address book, as well as information collected from your Corporate Directory (e.g. Microsoft Active Directory or Novell eDirectory), such as department, city, job title, etc.

Complete and up-to-date documents and contact information are particularly valuable for Disaster Recovery and Business Continuity Plans, making PINpoint a great communications enabler for when your corporate systems are unavailable (e.g. to use pin-to-pin messaging, or to refer to emergency procedures).

Read the CIR Shortlist PDF Press Release here

View the Functional Overview video on YouTube

Theory of Operation

For more information on Tenet's PINpoint solution from Covenco Recovery Services, call us on +44 (0)845 2070 999 or Email us at info@covenco-dr.co.uk